Our Privacy Posture and Data Commitments
When you open an account with us, we ask for identification details, contact information and payment credentials so we can verify your identity, process deposits via DANA, OVO or GoPay, and pay out withdrawals to the correct wallet. We store this information on encrypted servers and
-
1
restrict internal access to staff who need it for account operations or compliance checks. We do not sell your personal data to third parties. Aggregated, non-identifying analytics may be shared with game providers so they can improve lobby performance, but nothing that ties back to your
-
2
name or wallet ID leaves our system without your knowledge. Cookies on our site track session state and preferred language — you can clear or block them through your browser at any time. If local law in your region grants specific data-access or deletion rights, we
-
3
honour those requests within the timeframe the law sets. Account data is retained for as long as your account is active, plus a limited period afterward for audit and dispute-resolution purposes. Once that window closes, personal records are permanently removed from our active databases. Players in
-
4
Medan reach our support chat for any privacy query without needing to call. Where access or eligibility is discussed, availability depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.